Cincinnati State Technical and Community College needed to modernize its outdated intranet platform. The institution faced collaboration challenges due to siloed departments and a gap between current technology and future needs. Krish Services Group developed a modern intranet solution to enhance efficiency, connectivity, and scalability.
Client Background
The decision to modernize the intranet was driven by the need for more connectivity and scalability for campus communication in their new environment. Their existing intranet no longer met the needs of the College; Cincinnati State was looking for more than just a technology upgrade – they needed a strategic solution that would enhance how information flowed across campus communities. Faced with an intranet platform that would soon be out of support, Cincinnati State Technical and Community College realized the need to evolve to a modern solution that could support seamless communication and collaboration across its diverse departments. Given their use of Microsoft 365 already, a platform they had familiarity with was the natural fit. Following a deep dive into what the Intranet could look like in M365, Cincinnati State elected to work with Krish to build their new virtual campus hub.
Problems
- Outdated Intranet Technology: The current system lacked integration with new technologies.
- Siloed Systems: Departments operated independently without unified communication.
- Lack of Collaboration: The outdated system hindered collaboration among staff members.
- Limited Access: Employees faced difficulties in accessing important information remotely.
Solutions
- Modern SharePoint Intranet: Krish Services Group implemented Microsoft SharePoint Online as their new platform.
- Unified Communication Platform: Integrated various departmental systems into one cohesive unit.
- Enhanced Collaboration Tools: Introduced tools like Microsoft Teams for better teamwork.
- Remote Access Capability: Enabled secure remote access so employees could work from anywhere.
Business Value
- Increased Efficiency: Built on a platform that integrates seamlessly with other Microsoft products.
- Improved Collaboration: Unified communication tools foster better teamwork across departments.
- Scalability & Flexibility: Future-proof solution adaptable to evolving needs.
- Cost Savings: Reduced maintenance costs associated with outdated systems.
“The vendor of our previous intranet announced it would reach end-of-life in twelve months. We selected Krish through an RFP process, and their team proved to be the experts we needed. They guided us through reviewing our existing intranet, educated our implementation team on the possibilities of SharePoint, and helped us build a solution that was delivered on time, within budget, and immediately embraced by the campus community.”, said a key stakeholder at Cincinnati State.